Privacy Policy —
takebat Data Commitment

takebat collects personal data from players across Bangladesh in order to operate the platform, verify player identity, process payments, and comply with our obligations under applicable law. We collect data through several means: directly from you when you register or use the platform, automatically through your use of our website, and from trusted third-party partners involved in payment processing and fraud prevention.

Identity and registration data: When you create an account on takebat, we collect your full legal name, date of birth, gender, email address, and mobile phone number. If you complete identity verification (KYC), we additionally collect a copy of your government-issued identification document — such as a National Identity Card (NID) or passport — and any supporting documents we may request.

Financial and transaction data: When you make deposits or withdrawals using bKash, Nagad, Rocket, Upay, SureCash, Visa, or Mastercard, we collect your payment account details, transaction reference numbers, transaction amounts, and timestamps. We do not store full card numbers on our servers; card data is handled directly by our certified payment processing partners.

Usage and behavioural data: We collect information about how you use the takebat. vip platform, including which games you play, your betting history, session duration, pages visited, features used, and in-play actions. This data helps us improve the platform experience and detect unusual or suspicious activity.

Technical and device data: We automatically collect certain technical data when you access the platform, including your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. This data is used for security monitoring, fraud detection, and platform optimisation.

The table below summarises the categories of personal data we collect and their primary purposes:

takebat uses the personal data we collect only for legitimate, clearly defined purposes. We do not use your data for purposes beyond those described in this Privacy Policy without first obtaining your explicit consent. The principal purposes for which we use your data are as follows:

• Account creation and management: To register your account, verify your identity, maintain your account profile, and enable you to log in securely to the takebat platform.
• Payment processing: To facilitate deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, SureCash, Visa, or Mastercard), including verifying transaction authenticity and resolving payment queries.
• Identity verification (KYC): To verify that you meet the eligibility requirements — including the minimum age of 18 — as required by our operating standards and anti-money-laundering obligations.
• Platform personalisation: To customise your experience on takebat, including displaying relevant game recommendations, cricket betting markets, and promotional offers based on your account activity and preferences.
• Fraud prevention and security: To monitor account activity for signs of fraud, money laundering, multiple account abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling behaviour, and to facilitate self-exclusion, deposit limit setting, and cooling-off requests made by players.
• Customer support: To respond to your enquiries, process complaints, and resolve account-related issues via our support team at support@takebat.
• Marketing communications: Where you have given explicit consent, to send you promotional emails or in-platform notifications about relevant bonuses, new game launches, and seasonal promotions — such as BPL season offers, Eid specials, and Pohela Boishakh promotions.
• Legal and regulatory compliance: To fulfil our obligations under applicable law, including responding to lawful requests from competent authorities and maintaining records for the minimum periods required by law.

takebat does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only where it is necessary for the delivery of our services, for legal compliance, or where you have given explicit consent. The categories of third parties with whom we may share your data are described below.

Payment service providers: When you make a deposit or withdrawal, we share the minimum necessary transaction data with the relevant payment provider (bKash, Nagad, Rocket, Upay, SureCash, Tap, Visa, or Mastercard) in order to process the transaction. These providers operate their own privacy policies and are responsible for data handling within their own systems.

Identity verification partners: We work with certified third-party KYC and identity verification services to validate the identity documents submitted during account verification. These partners process identity data solely for verification purposes and are contractually prohibited from using your data for any other purpose.

Game software providers: The casino and sportsbook games available on takebat are delivered by certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as session tokens and game-result data) necessary to deliver and audit the gaming experience. They do not receive your full identity profile.

Analytics and platform performance: We use privacy-respecting analytics tools to understand how the platform is used and to identify areas for improvement. Analytics data is aggregated and anonymised where possible; no identifiable personal data is shared with analytics providers beyond what is technically necessary.

Fraud prevention and security services: We engage specialist fraud detection and anti-money-laundering screening partners to help identify and prevent prohibited activity on the platform. These partners process data under strict data processing agreements and are not permitted to use your data independently.

Legal and regulatory authorities: We may disclose your personal data to competent legal or regulatory authorities if required to do so by law, court order, or in connection with a lawful investigation. We will notify you of any such disclosure where we are legally permitted to do so.

takebat uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and gather anonymised analytics about platform usage. A cookie is a small text file placed on your device by the website you are visiting. Cookies do not contain executable code and cannot carry viruses.

We use the following categories of cookies on the takebat platform:

takebat does not use advertising cookies or place third-party retargeting pixels that track your browsing activity across other websites. We do not participate in cross-site advertising networks.

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies from specific websites. Please be aware that disabling strictly necessary or security cookies will impair your ability to log in and use the platform correctly.

takebat retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.

The following general retention periods apply to the main categories of personal data we hold:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, to satisfy anti-money-laundering record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, consistent with financial record-keeping standards.
• Betting and gaming history: Retained for three (3) years following the close of each relevant account period, primarily for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications: Retained for two (2) years from the date of each communication, unless the subject matter is connected to an active investigation or dispute, in which case the records are retained until that matter is resolved.
• Technical and device logs: Retained for ninety (90) days for security monitoring purposes, after which they are automatically purged.
• Marketing consent records: Retained for the duration of your consent, plus one (1) year following the withdrawal of consent, in order to demonstrate compliance with our consent obligations.

Player data is stored on secure servers. Where data is processed by third-party partners, we require those partners to apply equivalent or higher standards of data security and retention control.

As a player on the takebat platform, you hold a set of rights with respect to your personal data. We are committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our support team at support@takebat. We will respond to all data rights requests within thirty (30) days of receipt.

• Right of access: You have the right to request a copy of all personal data that takebat holds about you. Upon a verified request, we will provide a structured summary of your data in a readable format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain details — such as your contact email or mobile number — directly within your account settings.
• Right to erasure: You have the right to request the deletion of your personal data. We will fulfil erasure requests where the data is no longer necessary for its original purpose and where no legal retention obligation applies. Note that financial and transaction records must be retained for the minimum periods stated in Section 5.
• Right to restrict processing: In certain circumstances — such as while a data accuracy dispute is under review — you may request that we temporarily pause the processing of your personal data.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider, where technically feasible.
• Right to object to marketing: You have the absolute right to object to the use of your data for marketing purposes at any time. This will not affect your ability to continue using the platform.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

takebat takes the security of your personal data seriously and applies a layered set of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction.

Our security infrastructure includes the following measures:

• Transport Layer Security (TLS): All communication between your browser or device and the takebat platform is encrypted using TLS 1.2 or higher. This prevents third parties from intercepting data in transit.
• Data-at-rest encryption: Sensitive personal data stored in our databases — including identity documents and financial data — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within our internal systems is strictly limited to staff members who require it to perform their specific job functions. Access is controlled through role-based permissions and is logged for audit purposes.
• Intrusion detection and monitoring: Our platform employs continuous automated monitoring for suspicious access patterns, attempted breaches, and anomalous data queries. Security alerts are reviewed by our team on a 24/7 basis.
• Payment security: Payment card data is handled exclusively by PCI-DSS-compliant payment processors. takebat does not store raw card numbers on its own servers.
• Penetration testing: Our platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.

In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, takebat will notify affected individuals without undue delay and will take immediate steps to contain the breach and assess its impact. We maintain a documented incident response procedure for this purpose.

takebat reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make a material change to this Policy, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how your personal data is being handled. Your continued use of the takebat platform following a notified update constitutes your acceptance of the revised Policy.

The version of this Privacy Policy published at https://takebat.vip/privacy-policy on the effective date shown is the binding version applicable to your use of the platform at that time.

Contact us about privacy: If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please contact our support team in English at:

This Privacy Policy was last updated on 1 January 2026. It applies to all players registered on the takebat platform regardless of their location within Bangladesh, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.